FAQ's

How Do I Change My Password?

To change your password, follow these steps:

  1. Click on “Account”
  2. Next, click the “Change Password” link
  3. Then, you will be guided to a page to enter a new password.
  4. Enter your new desired password.
  5. Click “Update Password”

How Do I Update My Credit Card Information On File?

  1. Click on “Account”
  2. Then, click on “Subscriptions.”
  3. Next, click the “Update” link
  4. You will then be guided to a page to enter your new credit card information.
  5. Then, click on the “Submit” button and you are done!

Note: You cannot change your subscription (ex: yearly to monthly or vice-versa) until your current subscription has expired.

How Do I Change The Payment Method Option In Account Settings?

  1. Click on “Account.”
  2. Then, click on “Subscriptions.”
  3. Click on “Other Memberships”
  4. Next, select your new plan and then click “Select Plan.”

How Do I Pause My Membership?

  1. Click on “Account.”
  2. Then, click on “Pause.”
  3. Choose “OK.”

How Do I Cancel My Subscription?

  1. Click on “Account.”
  2. Then, click on “Cancel.”
  3. Choose “Yes.”

How Do I Renew an Expired Subscription?

  1. If you receive a message saying, “You are Unauthorized to View this Page.” It is because your subscription has expired.
  2. Proceed to Click on “Account”.
  3. Click on the “Subscriptions” link and then renew your subscription by clicking the “re-subscribe” button or “renew here” link.

How Do I Register For The Member Webinars?

  1. On the “Dashboard” page, click the “Register for Webinar Now” box
  2. When the box pops up, enter your name, email, meeting password, choose your language preference and then click the “Join” button.
  3. You will then be guided to a “Registration” page. Click the “Register” button
  4. Next, you will be guided to the “Webinar Registration” page. Fill out all the information and then click the “Register” button.
  5. You will then receive a “Registration Success” confirmation
  6. If it asks you for a password then copy the meeting ID and paste into password field.

How Do I Join The Zoom Meetings?

This video explains how to join a Zoom meeting.

VIDEO: https://youtu.be/hIkCmbvAHQQ

When I Join The Webinar, Nothing Comes Up. Why Is That?

The most likely reason why you are not seeing any information about the webinar is because you have arrived before the webinar has started.

Always double check your times and make you have the correct time zone, so you can join the webinar when it started.

    1. Click the Weekly Live Update Webinar link.
    2. Click your preference in joining the Webinar (browser or Zoom app).
    3. Wait for the webinar to start.

Why Can’t I Access The Fields To Enter My Info?

When you have this issue, it is normally a browser issue.

Try clearing your browser’s cache (you can search online how to do this if needed) or just use a different browser.

Most times, these are the reasons for a browser not to allow you to enter information into the fields.

I Signed Up & Paid, But I Get An “Unauthorized to View this Page”. How Do I Resolve This?

99% of the time, your payment did not actually go through and is stuck in a “pending status” or failed status.

Before you attempt to sign up again, please clear your browser’s cache or try using a different browser. Sometimes, this is the reason why payments get stuck in “pending or failed” status.

You can click on the link below and join again using your same information and it will allow you to enter your credit card information to renew your subscription.

When it tells you the email address is already in use, press the login button.

Next, Login and it will bring you right back to the payments page. Then, you can enter your credit card information.

You might also try using a private or incognito browser window in order to not have to clear your browser cache.

If it continues, you may have to contact your bank or credit card company to see if there is an issue.

https://rasaji.com/join

 

Why Am I Not Receiving Emails From Rasaji?

Sometimes, email providers and anti-virus software programs automatically assign emails to different folders.

Please check your inbox, newsletter, notification, promotions, other and spam folders.

Please whitelist Rasaji’s email address info@rasaji.com

Click here to learn how to whitelist emails.

Please DO NOT email info@rasaji.com 

I Opened An Account With MyPatriotsNetwork But I Cannot Login To The Rasaji's Website. Why Is This?

Sometimes, individuals get confused about what account they have opened.

Rasaji’s MPN group can be found at My Patriot’s Network. Rasaji.com and My Patriot’s Network are two separate websites.

Do You Accept Gift Cards or Coupons?

At this time, we do not accept gift cards or coupons.

If I Choose The Yearly Subscription, Will It Expire At The End Of The Year?

When signing up for the yearly membership, it will expire and auto renew exactly one year after your initial sign up date.

I Missed The Webinar. How Long Before I Can View It?

It can take 1-3 days for webinars to be posted after they have been recorded live. Please be patient. Our team is working as fast as they can to get the webinars uploaded into the Member’s Area.